Privacy Policy
Introduction
Welcome to SoulBright Skin Institute. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and postal address.
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Demographic Information: Age, gender, and preferences.
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Transaction Information: Details about the services you have purchased or booked.
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Technical Information: IP address, browser type, and operating system.
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Health Information: Information related to your skin and health conditions relevant to the treatments you receive.
How We Collect Information
We collect personal information in various ways, including:
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Direct Interactions: When you provide information by filling in forms on our website, contacting us via phone, email, or other means.
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Automated Technologies: Through cookies and similar tracking technologies that gather technical data about your equipment, browsing actions, and patterns.
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Third Parties: From analytics providers and advertising networks.
Why We Collect Personal Information
We collect and use your personal information for the following purposes:
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To Provide Services: To schedule appointments, provide treatments, and manage your account.
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To Improve Our Services: To enhance our website, services, and customer experience.
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Marketing Communications: To send you promotional materials and updates about our services. You can opt out of these communications at any time.
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Customer Support: To respond to your inquiries and provide support.
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Legal Compliance: To comply with legal obligations and protect our rights.
How We Use and Share Information
We use your personal information as outlined above and may share your information with:
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Service Providers: Third-party vendors who assist us in operating our website and conducting our business.
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Legal Authorities: When required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the right to:
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Access Your Information: Request a copy of the personal information we hold about you.
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Correct Your Information: Request corrections to any inaccurate or incomplete information.
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Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
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Withdraw Consent: Withdraw your consent to the processing of your personal information.
To exercise these rights, please contact us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, refer to our Cookie Policy.
Withdrawing Consent
You can withdraw your consent to the collection of personal information at any time by contacting us at [contact email or phone number]. Additionally, you can request the deletion or amendment of your personal information.
Privacy Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes indicates your acceptance of the new terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Phone: 0294363784
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E-mail: info@soulbright.com.au
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Visitor Address: LG10 - 88 Christie Street
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Postal Address: 2065
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@soulbrightskin
We try to respond to feedback within 2 business days.